In this session, we explored how AI is revolutionizing accessibility for people with disabilities. We discussed recent innovations, such as Synchron's integration of OpenAI models in brain-computer interfaces, which offer new avenues for communication and independence. We explored the implications for the financial industry, examining how credit unions can leverage these technologies to enhance inclusivity and transform services for members with disabilities.

his session, we focused on the recent cyber-attack that targeted Patelco Credit Union in California as well as other significant cyber-attacks throughout history—a growing issue of critical importance within our industry. Roger Grimes, renowned cybersecurity expert, joined us to provide expert insights into current cybersecurity threats and shared his top 5 things organizations should be doing right now to prevent a ransomware attack.

In this session, we will focus on combating misinformation and fraud in the age of AI. In a recent news report, the potential dangers of AI misuse have been starkly illustrated by the wrongful framing of a principal as racist through the manipulation of his voice. This alarming incident underscores the urgent need for awareness and proactive measures to safeguard against AI-based harm, not only in the financial industry, but in all industries.

In this session of the CU Town Hall, we will focus on Open AI's introduction of GPT-4o and its specific applications in the finance industry. GPT-4o is the newest flagship model from OpenAI that provides GPT-4-level intelligence but is much faster and improves on its capabilities across text, voice, and vision. Discover how this advanced AI technology can revolutionize operations, improve customer service, and enhance decision-making processes within credit unions.

In April, Anne Legg of THRIVE Strategic Services joined the CU Town Hall to discuss AI Readiness. It was such a great session, we decided to continue the conversation! Anne has joined us again as a guest host to continue our exploration of AI Readiness for Credit Unions.

In this session, we will address the recent developments surrounding the Apple lawsuit and its implications for credit unions. The lawsuit, filed by the Justice Department and joined by 16 state and district attorneys general, alleges Apple's monopolistic practices in smartphone markets, impacting consumers, developers, and businesses alike. We'll delve into how this legal action could shape the landscape for credit unions and explore strategies to navigate potential changes in the industry.

In this session, we are honored to welcome Anne Legg, Founder of THRIVE Strategic Services, as our special guest. Together, we will delve into the essential foundations that credit unions must establish to harness the power of Generative AI, exploring strategies of procurement, development, and collaboration.

In this session, we're delving into one of the most pressing challenges facing credit unions today: The Rise of Cybercrime. Our roundtable discussion will provide a platform to share insights on the uptick in fraud that credit unions are witnessing and collaborate on strategies to combat this growing threat. Together, we'll explore innovative approaches to cybersecurity and how credit unions can stay ahead of the curve in protecting their members' assets.

In this session, we will delve into Capital One’s deal to acquire Discover, a move that marks a significant shift in the landscape of the financial services industry. While the details are yet to unfold fully, this consolidation could herald a new era in the credit card sector, characterized by heightened competition and innovation. But what does this mean for the broader credit card industry and, more importantly, for Credit Unions?